Question 1

What should I expect on my first appointment?

Accepted Answer

The first appointment will include both assessment and treatment. After a detailed history taking and physical examination, a diagnosis will be given to you. The treatment plan will be discussed and will usually be started in the first session.

Question 2

What should I wear?

Accepted Answer

Loose comfortable clothing that allows easy access to the area to be treated. Shorts are good for knee and ankle injuries. For females a bra and vest top are good for neck and shoulder injuries.

Question 3

Do I need a Doctor's referral to see a private physiotherapist?

Accepted Answer

No, a Doctor's referral is not required. I accept self referrals and referrals from your GP, Consultant or Health Insurance Provider.

Question 4

Am I covered by my private medical insurance?

Accepted Answer

Judy Saunders Physiotherapy is recognised by most major insurers in the UK. You should always check with your insurer prior to your first appointment to seek authorisation.

Question 5

How long is an appointment?

Accepted Answer

An initial consultation normally lasts between 30-45 minutes. Follow up appointments are typically 30 minutes.

Question 6

How many sessions will I need?

Accepted Answer

This can vary but I will give you an opinion at your first appointment. Sometimes patients will come for a one off consultation and reassurances regarding their problem. Other patients with more chronic conditions may have a rolling appointment fortnightly or monthly.

Question 7

Do you do home visits?

Accepted Answer

Yes I can offer home visits within a 3 mile radius of the clinic. Please contact us for further information.

Question 8

Is parking available?

Accepted Answer

Yes, there is free parking outside The Barn at 1 Cudsdens Court

Question 9

What is the cancellation policy?

Accepted Answer

Ideally I need 24 hours notice to change or cancel an appointment. You may be charged the full fee if you do not attend for your appointment and do not contact me.

Question 10

How do I check if a Physiotherapist is fully qualified?

Accepted Answer

I am registered with The Health & Care Professions Council - registration number PH25260 - you can check the details on their website(https://www.hcpc-uk.org/check-the-register/professional-registration-detail/?query=PH25260&profession=PH&backtosearchurl=https)
 
I am also a member of The Chartered Society of Physiotherapy which ensures that I adhere to a strict code of conduct - details on the CSP website(https://www.csp.org.uk/public-and-patient/find-a-physiotherapist/physio2u/cottage-clinic)

Question 11

What are your payment terms?

Accepted Answer

Payment can be accepted by cash, card, cheque or bank transfer.
 
I can accept payment directly from your medical insurer provided you have the authorisation in place to do so. Alternatively you can be issued with a receipt so that you can make the claim yourself.

Judy Saunders Physiotherapy

For hands on help with your injury

Physiotherapy FAQs

Answers to commonly asked questions regarding physiotherapy, how I work, what conditions I can treat and the treatments available

If you have any questions that are not covered please call me on 01494 868479 or 07973 551926

For hands on help with your injury

Physiotherapy FAQs

Answers to commonly asked questions regarding physiotherapy, how I work, what conditions I can treat and the treatments available

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If you have any questions that are not covered please call me on 01494 868479 or 07973 551926